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FREQUENTLY ASKED QUESTIONS

How long has Vampt Motors been in business?

Family-owned and operated Vampt Motors is the original dealership in Cayman.

Since August 1968, Vampt Motors has been serving and committed to providing exceptional automotive brands and services to the people of Cayman. Our decision-making process is grounded in traditional values, prioritizing community engagement, good corporate citizenship, and a steadfast commitment to safety.

Where are the two Vampt Motors locations?

Vampt Motors has two convenient locations on Walkers Road, Grand Cayman.

The Sales Department is at 514 Walkers Road, 949-8288.

The Service Centre, Body Shop, and Parts Department are located at 368 Walkers Road 949-2245.

What are the hours of operation?

There are three different departmental schedules.

The Sales Department is open 8:30-5:00 Mon-Fri and 9:00-12:00 on Saturday.
The Body Shop and Service Departments are open 7:30-5:00 Mon-Fri and 8:00-12:00 on Saturday.
The Parts Department is open 8:00-5:00 Mon-Fri and 9:00-12:00 on Saturday.

What brands does Vampt Motors represent?

Vampt Motors represents four global brands.

Ford. Since 1968, Vampt Motors has been the exclusive Ford dealership in the Cayman Islands.

Toyota. Since 1970, Vampt Motors has been the exclusive Toyota Dealership in the Cayman Islands.

Hino. Vampt Motors has been the exclusive Hino Dealership for commercial vehicle options.

Ziebart. Vampt Motors is the exclusive provider of Ziebart Rust protection through our Body Shop.

What is included in a new vehicle purchase?

At Vampt Motors, each new Ford or Toyota vehicle represents the VM family, and we provide the manufacturer’s warranty for all new vehicles sold on our lot.

FORD: 3-year or 36,000 miles factory warranty, 5-year powertrain warranty standard, Ziebart extended protection undercoating, 3-year inspection, 1-year government licensing, full tank of fuel, and 3-year or 40,000 miles maintenance service plan. Extended Ford Factory Warranty options may be available for up to 8 years on select models.

TOYOTA: 3-year or 100,000 km factory warranty, Ziebart basic undercoating, 3-year inspection, 1-year government licensing, full tank of fuel, first 1000km service free, second 5000km service 50% off and options for Extended Service Maintenance Plans and Extended Ziebart Protection Plans at and after the point of sale.

The Ziebart Extended Protection Plan provides comprehensive coverage beyond the basic underside spray. Our Body Shop full protection option effectively eliminates rust and surface breakdown on the entire car, ensuring that it looks new for years to come. Invest in upgraded protection beyond the warranty for sand and salt damage from the Vampt Motors Body Shop.

The Toyota Extended Service Maintenance Plan is a great way to ensure that your vehicle stays in excellent working condition. With our comprehensive maintenance coverage plan, you can eliminate any worries about unexpected costs. Consider investing in upgraded maintenance for your new Toyota from the experts at the Vampt Motors Service Department.

Does Vampt Motors offer financing?

No dealerships on the island directly give financing; however, Vampt Sales Department professionals are very familiar with the loan process and will ease you through the process.

For specific questions regarding financing and requirements, email Tiffany Rankin, a lending specialist in the Sales Department, at trankin@vamptmotors.com.

What types of vehicles does the Service Centre work on?

Vampt Motors Service Department is a certified specialist Centre for Ford, Toyota, and Hino. They offer a range of services for Ford, Lincoln, Lexus, and Toyota vehicles, including tune-ups, diagnostics, air conditioning, transmission and drivetrain, hybrid, electrical, alignment, tires, brakes, suspension, and oil changes.

Although these professionals will endeavour to assist off-brand vehicle owners with workable solutions, the primary work is done on Ford and Toyota brand vehicles. The Service Centre has the tools for Ford and Toyota and the original equipment parts from our proficient Parts Department. SERVICE – Vampt MotorsVampt Motors (vamptcayman.com)

Check your part request: PARTS – Vampt MotorsVampt Motors (vamptcayman.com)

Upload the photo of the damage: BODY SHOP – Vampt MotorsVampt Motors (vamptcayman.com)

How often is it suggested for a service or oil change?

For optimal performance, refer to your vehicle owner’s manual to determine the recommended oil change and maintenance schedules, using the recommendation under the ‘severe driving conditions’ category.

It is recommended that owners change their vehicle’s oil every three months or 5K kilometres.

Vampt Motors recommends maintenance tune-ups according to your owner’s manual, and you can easily schedule a service with our professional Service Department by filling out the Service Request form.

What type of maintenance and repair services are available?

  • Oil Changes & Filter Replacement
  • General All-makes and model tune-ups
  • Brake inspections and replacement
  • Engine cooling systems and exhaust systems
  • Government Inspections and/or with Licensing
  • Wheel Inspection, installation, and computerized alignment and balancing
  • Ziebart Rustproofing treatment and inspections
  • Body Repair and Detailing Services
  • Paint and body repair
  • Free Local Shuttle Services
  • Towing services

Does Vampt Motors provide courtesy vehicles during repairs?

At Vampt Motors, we want to make your repair experience as stress-free as possible.

While we don’t offer courtesy vehicles during repairs, we’re happy to provide a complimentary shuttle service to get you where you need to go.

Does Vampt Motors offer roadside assistance or towing?

Vampt Motors has its own towing service that is available 24/7.

The vehicle will be towed from any location to Vampt Motors Service Centre. The link for towing is TOWING SERVICE – Vampt MotorsVampt Motors (vamptcayman.com)

The cost for this service is based on distance and time of the day.

Can the Body Shop and Parts Department provide estimates after a vehicle has been in an accident?

Yes, estimates are provided to your insurance companies, or you personally submit the damage through the website or at the Service Centre.

Body shop photo of body damage: BODY SHOP – Vampt MotorsVampt Motors (vamptcayman.com) or email slogan@vamptmotors.com 949-2245

Service Centre book an inquiry: SERVICE – Vampt MotorsVampt Motors (vamptcayman.com) or email service@vamptmotors.com 949-2245

Can Vampt Motors’ Parts Department provide hard-to-find and OE parts for Ford and Toyota?

Absolutely. The Parts Department professionals are very efficient at finding parts for Ford and Toyota vehicles.

In order to start the process, you must first find your vehicle’s VIN number. Then fill in this form: PARTS – Vampt MotorsVampt Motors (vamptcayman.com)

Alternatively, you can call our hotline at 814-0132 or email parts@vamptmotors.com

If you are an existing customer or bought your vehicle from the Vampt Motors Sales Department, the Parts Department will only need your licence plate number to look up your vehicle’s details and parts. The vehicles made for the Caribbean market are manufactured in nine different countries, so parts from the USA will not likely fit. That is why we recommend that you use the Parts Department professionals who can get your parts from Japan, Indonesia, Thailand, South Africa, Mexico, the USA, and Europe.

Does Vampt Motors Sales sell used vehicles? Or offer trade-ins?

The Sales Department primarily sells new Ford, Hino and Toyota vehicles.

Certified used vehicles and trade-in options do exist, but they are at the discretion of the Sales Manager. To make an appointment, email alawson@vamptmotors.com or call 949-8288.

Can customers order specific Ford and Toyota through Vampt Motors?

The Vampt Motors Sales Department has many excellent vehicle options that have been approved for our market.

If a vehicle outside of the recommendation for the Caribbean market is desired, the customer will need to speak to the Sales Manager, Adam Lawson, for options. Generally, Vampt Motors does not recommend buying vehicles ‘not for the Cayman Market.’

What does ‘Not for the Cayman Market’ mean?

Ford and Toyota vehicles are not always approved for the Cayman or Caribbean market.

It’s worth noting that Ford and Toyota vehicles may not always be suitable for the Cayman or Caribbean market. The vehicles designed for this region are specifically manufactured to withstand the local road conditions, which can present a challenge for those who purchase vehicles outside of the approved market and need auto parts for repairs. It’s important to keep in mind that the vehicles made for the Caribbean market are manufactured in nine different countries, so parts from the USA may not be compatible. Therefore, we strongly recommend that you seek assistance from the Parts Department professionals, who can source parts from Japan, Indonesia, Thailand, South Africa, Mexico, the USA, and Europe.

Many US-approved vehicles are not allowed to legally leave the States or be sold for exportation.

As an expat moving to Cayman, do I really need a vehicle?

It is highly recommended. The public transport system on the Island is not very reliable or organized.

Although one could ride a bike, there are no bike lanes. Take a taxi or bus; the Island is not well set up for public transportation options. Many people do carpool, but most find that owning a car is critical for getting around safely. Walking in the Caribbean heat is not generally an option, and sidewalks are rarely available.

Any other questions?

We are always here to help and are available through the chat.

We look forward to serving your automobile needs.

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